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Frequently Asked Questions


What is your company vision?
To became a lead of  kid's Art/Craft suppiler,exploring every child's creativity and imagination through art.

What kinds of Products/Service do you provide?
We provide wholesale/retails Art&Craft products for our customers,OEM/ODM products for our big customers,we offer one-step shopping for art school and preschool. We also welcome other bulk and wholesale products inquires.

Are your products safe for kids?
Absolutely, our products conform strictly to ASTM D-4236, EN71-3 and AS/NZS ISO 8124, it meets the highest standards and are non-toxic for the kids.

 

If I have trouble on an online order,what should I do?
If you're having trouble placing an order online, please call our friendly customer service team on 1300 319 015 from 8am and 8pm AEST, 7 Days. You can also send us a email or chat with us online.

I'm having trouble applying a voucher/promotional code to my purchase, can you help?
Please check that your purchase meets the Terms & Conditions of your voucher/promotional code. This may apply to the:
   Minimum spend amount.
   Expiry date.
   Whether the voucher/promotional code is applicable to the selected item/s.
If you're still having troubles, contact our friendly Customer Service team on 1300 319 015.